Shipping rates are calculated during check-out at which time the customer can choose from ground, 2nd day, or international. The method of shipment is typically UPS or USPS but we reserve the right to choose the method of shipment (standard or express). Delivery times are not guaranteed and may be impacted by weather, holidays, and other factors.
Standard orders ship in 5 to 10 business days.
Mail order is open from Monday thru Friday from 10:00 Eastern Time to 5:00 Eastern Time.
Orders containing a PO Box address will ship via the US Postal Service.
If you have any questions or concerns, please contact us at email@example.com or 888-315-1775.
Returns, Refunds & Canceled Orders
Please review our Return Merchandise Authorization page to process a return, refund, or cancellation: https://store.marineheritage.org/rma
Inquiries Regarding Your Order:
To inquire about an order recently placed, please email firstname.lastname@example.org, be sure to include your contact information and order number in your email. The Museum Store will do our best to respond with 24 hours. During holiday seasons our response time may exceed 24 hours.
Pricing & Tax
Prices are subject to change without notice. Orders may be subject to a state sales tax. If we have an operating entity in the "Ship-To" state, you will be charged sales tax as required by law.