Pricing and Billing
When will I be charged for a backordered item?
Your credit card will be charged only after the backordered item arrives at fulfilment. You wil be charged within 24 hours of the item being received and shipped out.
Do I have to pay sales tax?
Sales tax are subject to change without notice. Orders may be subject to a state sales tax. If we have an operating entity in the "Ship-To" state, you will be charged sales tax as required by law.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).